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Terms and Conditions of Website Use
1. Introduction
Welcome to our terms and conditions page.
This page tells you the terms on which you may use our website , whether as registered user or guest. Please read carefully before use.
By using the site, you accept the terms and agree to obey them. If you don't accept them, please don't use the site.
2. Who We Are
is hosted and maintained by Hexis Plus Limited a UK Limited company registered in England under company number 09398280.
3. Use of the Site
You have permission for temporary use of the site, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.
You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).
You agree to follow our acceptable use policy Click here .
If you allow anyone else to use our site, you must make sure that they read these terms first, and that they follow them.
Only use the site as allowed by law and these terms. If you don't, we may suspend your usage, or stop it completely.
We frequently update the site and make changes to it, but we don't have to do this, and material on the site may be out-of-date. No material on the site is intended to contain advice, and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on the site by anyone.
We follow our privacy policy in handling information about you. You can read our policy at Click here .
By using the site, you agree to us handling this information and confirm that data you provide is accurate.
If you order goods or services from us through the site, your order will take place under our Terms and Conditions of Supply, which can be obtained by emailing .
4. Intellectual Property Rights
We are the owner or licensee of all intellectual property rights in the site (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright.
You are allowed to print one copy and download extracts of any page on the site for your personal reference, but not for commercial use without a licence from us. You must not alter anything, or use any illustrations, video, audio or photographs separately from the text that goes with them.
If you breach these terms, you lose your right to use our site, and must destroy or return any copies you have made.
5. Our Legal Responsibility to You
We do not guarantee the accuracy of material on our site. As far as legally possible, we exclude legal responsibility for the following:
Any loss to you arising from use of our site
Loss of income, profit, business, data, contracts, goodwill or savings.
We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.
We don't exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.
6. Uploading to our Site
If you contact other users of our site or upload material to it, you must follow our acceptable use policy, which sets out standards for usage. You can read this policy at Click here . You agree to reimburse us for any costs or expenses we incur as a result of any breach of this term.
Material that you upload will be regarded as non-confidential and not owned. This means that we can copy it, distribute it, and show it to other people for any purpose. You agree that if anyone else claims to own the material, or says that it breaches their rights, we can give them your identity.
We won't be legally responsible to anybody for the accuracy of material that you upload to the site, and we can remove it at any time if we think it doesn't follow our acceptable use policy.
7. Computer Offences
If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the site will end straightaway. We will report you to the relevant authorities and give them your identity.
Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.
You mustn't try to get access to our site or server or any connected database or make any 'attack' on the site. We won't be legally responsible to you for any damage from viruses or other harmful material that you pick up via our site.
8. Links to Our Site
You are allowed to make a legal link to our website's homepage from your website if the content on your site meets the standards of our acceptable use policy Click here . We can end this permission at any time.
You mustn't suggest any endorsement by us or association with us unless we agree in writing.
9. Links From Our Site
Links from our Site Platform to other websites are for information only. We don't control them and don't accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.
10. Variation
We change these terms from time to time and you must check them for changes because they are binding on you.
11. Trade Mark
is our trademark. If this is not part of the signup process remove this.
12. Applicable Law
12.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.
12.2 If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
12.3 If the Parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.
12.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the Parties or by LawBite in accordance with their mediation procedure), the Parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.
12.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.
12.6 If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both Parties, shall be final and binding on them.
12.7 If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.
12.8 Any dispute shall not affect the Parties' ongoing obligations under the Agreement.
12.9 The English courts have the only right to hear claims related to our site, and all disputes are governed by English law.
13. Contact Us
Please email us at NA to contact us about any issues.
HEXIS PLUS LIMITED - PRIVACY POLICY
1. Introduction to this Policy
1.1. This privacy policy (“Policy”) relates to the specifically to the website at and the services (the “Services”) that are available through the Website.
1.2. The term “you” or “User” refers to the individual accessing and/or submitting Information to the Website and using the Services directly.
1.3. Any individual using or visiting one of the websites that has been set-up through the Website should refer to the privacy policy available on for information about how their information will be processed.
1.4. You should read this Policy carefully as it contains important information about how we will use your Information (as defined below in clause When you use the Website, our Services and/or when you otherwise deal with us we may collect the following information about you (“Information”):). In certain circumstances (see below) you will be required to indicate your consent to the processing of your Information as set out in this Policy when you first submit such Information to or through the Website. For further information about consent see clause Your consent to processing below.
1.5. We may update this Policy from time to time in accordance with clause Changes to this Policy below. This Policy was last updated on 17 October 2018.
2. About us
2.1. 2.1. The terms or “us” or “we” refer to Hexis Plus Limited, the licencee. We are a company registered in England and Wales under company number whose registered office is at 134 Bertram Road, Enfield, Middlesex, England, EN1 1LS.
2.2. We, as the Data Controller, can be contacted via our representative, Chris Jones (Managing Director) by email on contact@hexisplus.com.
3. Data Protection
3.1. References in this Policy to:
3.1.1. “Privacy and Data Protection Requirements” means: the Data Protection Act 2018 (“DPA”), the General Data Protection Regulation 2016/679 (“GDPR”) or any equivalent provision which may replace the GDPR following the formal political separation of the United Kingdom from the European Union; the Regulation of Investigatory Powers Act 2000; the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (SI 2000/2699); the Electronic Communications Data Protection Directive (2002/58/EC); the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003); and all applicable laws and regulations which may be in force from time to time relating to the processing of Personal Data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner or any other supervisory authority, and the equivalent of any of the foregoing in any relevant jurisdiction; and
3.1.2. “Personal Data”, “Data Controller” and “Data Processor” and “processing” shall have the meanings given to them in the DPA or, from 25 May 2018, the GDPR.
3.2. For the purposes of applicable Privacy and Data Protection Requirements, unless otherwise specified in this policy, we (Hexis Plus Limited) are a Data Controller and therefore we are responsible for, and control the processing of, your Personal Data in accordance with applicable Privacy and Data Protection Requirements. “Personal Data” has a legal definition but, in brief, it refers to information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Such information must be protected in accordance with applicable Privacy and Data Protection Requirements.
4. Information we may collect about you
4.1. When you use the Website, our Services and/or when you otherwise deal with us we may collect the following information about you (“Information”):
4.1.1. Identity Data: personal information including first and last name, date of birth, photograph and/or likeness;
4.1.2. Contact Data: contact information including current residential address, primary email address and/or primary phone number;
4.1.3. Financial Data includes bank account and payment card details.
4.1.4. Technical Data: technical information including IP address, operating system, browser type and related information regarding the device you used to visit the Website, the length of your visit and your interactions with the Website and information obtained through our correspondence and monitoring in accordance with clause We may monitor your use of the Website through ‘cookies’ and similar tracking technologies. We may also monitor traffic, location and other data and information about users of the Website. Such data and information, to the extent that you are individually identifiable from it, shall constitute Information as defined above. However, some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. See clause 17 below for further information on our use of cookies. below;
4.1.5. Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
4.1.6. Usage Data: includes information about how you use our website, products and services.
4.1.7. Enquiries: details of any enquiries made by you through the Website, together with details relating to subsequent correspondence (if applicable); and
4.1.8. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
4.2. We may monitor your use of the Website through ‘cookies’ and similar tracking technologies. We may also monitor traffic, location and other data and information about users of the Website. Such data and information, to the extent that you are individually identifiable from it, shall constitute Information as defined above. However, some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. See clause ‘Cookies below for further information on our use of cookies.
4.3. Occasionally we may receive information about you from other sources, for example from any third-party websites and applications that integrate or communicate with the Website in relation to you. If so, we will add this information to the Information we already hold about you in order to help us carry out the activities listed below.
4.4. We do not control third-party websites who link to our Website and we are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.
5. Users of your websites
Where you, as a User, set up your own website using our Services (“Your Site”), we may also collect similar information pertaining to visitors and users of Your Site or your services (“Your Users”), solely for and on your behalf (as further described in clause Your Users’ Information)
6. How long we keep your Information
6.1. Subject to clause If required, we will be entitled to hold Information for longer periods in order to comply with our legal or regulatory obligations., we will keep your Data only for the purposes set out in the table below for:
6.1.1. 5 years where the legal basis for the processing is that it is necessary for the performance of the contract between us; or
6.1.2. 5 years or until consent is withdrawn (whichever is sooner), where the legal basis is express consent.
6.2. If required, we will be entitled to hold Information for longer periods in order to comply with our legal or regulatory obligations.
7. Legal basis for processing your information
7.1. From 25 May 2018, under applicable Privacy and Data Protection Requirements we may only process your Information if we have a “legal basis” (i.e. a legally permitted reason) for doing so. For the purposes of this Policy, our legal basis for processing your Information is set out in the table below.
| Why we will process your Information | Type of Data | The lawful basis for processing including basis of legitimate inteerest |
|---|---|---|
| To register you as a new user.
To investigate and address any comments, queries or complaints made by you regarding the Website, and any similar or related comments, queries or complaints from other users. To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). |
Identity
Contact Technical |
This is necessary for the performance of the contract between us.
Where we are not performing a contract with you, this is necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise. This is also necessary to comply with legal obligations to protect data and network security. |
| To improve our machine learning and provide more relevant content to each user. |
Identity Contact Profile Usage |
This is necessary for our legitimate interests to study how users, use our products/services, to develop them, to grow our business and to inform our marketing strategy, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. |
| To operate, administer, maintain, provide, analyse and improve the Website and the services available through the Website. To allow you to participate in interactive features of the Website, including inputting information and providing feedback. To notify you about changes to the Website. |
Identity Contact Technical |
This is necessary for the performance of the contract between us. outside of such, this processing is necessary for the legitimate interests we pursue, for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise), subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. |
| To contact you for marketing purposes (see 'Marketing and opting out' in clause Your Users’ Information below). to disclose your information to selected third parties as permitted by this Policy (see clause Automated decision making below). |
Identity Contact Profile Marketing and Communications |
we send out marketing communications based on our legitimate interests of providing a professional services business and keeping people informed about the services we offer. The method of communication may vary as set out below:
|
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. | Identity Contact Profile Usage Marketing and Communications Technical | This is necessary for our legitimate interests to study how users, use our products/services, to develop them, to grow our business and to inform our marketing strategy, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. |
| To enable you to partake in a prize draw, competition or complete a survey | Identity Contact Profile Usage Marketing and Communications | This is necessary for the performance of the contract between us. Outside of such, this processing is necessary for the legitimate interests we pursue, to study how users use our products/services, to devlop them and grow our business, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. |
| To ensure that content from the Website is presented in the most effective manner for you and for your device. to conduct research, statistical analysis and behavioural analysis (including anonymizing data for these purposes). to provide insights based on aggregated, anonymous data collected through the research and analysis. to use data analytics to improve our website, products/services, marketing, customer relationships and experiences. |
Technical Usage | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). |
| Where required by (but not limited to) any request or order from law enforcement agencies and/or HMRC in connection with any investigation to help prevent unlawful activity. | Identity Contact Financial Transaction | This is necessary for the performance of the contract between us and Information is processed to enable us provide services to our users.
Where we are not performing a contract with you, this is necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). This is also necessary to comply with a legal obligation. |
8. Your consent to processing
8.1. As noted above, you will be required to give consent to certain processing activities before we can process your Information as set out in this Policy. Where applicable, we will seek this consent from you when you first submit Information to or through the Website.
8.2. If you have previously given consent you may freely withdraw such consent at any time. You can do this through your account on the Website or by notifying us in writing (see clause Contact us below).
8.3. If you withdraw your consent, and if we do not have another legal basis for processing your information (see clause Legal basis for processing your information above), then we will stop processing your Information. If we do have another legal basis for processing your information then we may continue to do so subject to your legal rights (for which see clause Your rights below).
8.4. Please note that if we need to process your Information in order to operate the Website and/or provide our services, and you object or do not consent to us processing your Information, the Website and/or those services may not be available to you.
9. Your Users’ Information
9.1. We may collect and store and process certain Information of Your Users (“Your Users’ Information”), solely on your behalf and at your direction. For example, you will be able collect and manage contacts via your website. Such contacts are then stored by us and may be shared with other users of our Website.
9.2. For such purposes, we serve and shall be considered as a Data Processor and not as the Data Controller of Your Users’ Information. You control and operate Your Site and shall therefore be considered the Data Controller of Your Users’ Information. You are responsible for complying with all laws and regulations that may apply to the collection and control of Your Users’ Information, including all Privacy and Data Protection Requirements.
9.3. You are responsible for the security, integrity and authorised usage of Your Users’ Information, and for obtaining consents, permissions and providing any fair processing notices required or the collection and usage of such Information.
9.4. We cannot provide legal advice to you or Your Users, however we do recommend that you publish and maintain clear and comprehensive privacy policies on Your Site, in accordance with the applicable laws and regulations, including Privacy and Data Protection Requirements and that any processing of Your Users’ Information is subject to their valid consent, where such consent is required.
9.5. Hexis Plus has no direct relationship with Your Users. If Your Users would like to make any requests or queries regarding their personal information, Your Users can contact you, directly. Unless otherwise instructed by you, we will retain Your Users’ Information for the period set out in clause How long we keep your Information.
10. Marketing and opting out
10.1. Where you have previously ordered products or services from us we may contact you by telephone, contact us form and email about similar or related products, services, promotions and special offers that may be of interest to you. We will inform you (during the sale process) if we intend to use your data for such purposes and give you the opportunity to opt-out of receiving such information from us. In addition, and if you have given permission, we may also contact you by email about our other products, services, promotions and special offers that may be of interest to you. We will inform you (before collecting your data) and seek your permission if we intend to use your data for such additional marketing purposes. If you prefer not to receive any direct marketing communications from us, or you no longer wish to receive them, you can opt out at any time (see below).
10.2. If you have given permission, we may contact you by email to provide information about products, services, promotions, special offers and other information we think may be of interest to you. We will inform you (before collecting your data) if we intend to use your data for such purposes. If you would rather not receive such marketing information from us, or you no longer wish to receive it, you can opt out at any time (see below).
10.3. If you have given permission, we may share your personal data with carefully selected third party organisations and business partners and they may contact you directly (unless you have asked them not to do so) by email about products, services, promotions and special offers that may be of interest to you. We will inform you (before collecting your data) and seek your permission if we intend to disclose your data to third parties for such purposes. If you prefer not to receive direct marketing communications from our business partners, or you no longer wish to receive them, you can opt out at any time (see below).
10.4. You have the right at any time to ask us, or any third party, to stop processing your information for direct marketing purposes. If you wish to exercise this right, you should contact us by sending an email to , or contact the relevant third party using their given contact details, giving us or them enough information to identify you and deal with your request. Alternatively you can follow the unsubscribe instructions in emails you receive from us or them.
11. Automated decision making
IF Applicable: Insert details of the existence of automated decision making, including profiling, and information about how automated decisions are made, and the significance and the consequences of those decisions.
12. Disclosure of your information
12.1. We may disclose your Information (including Personal Data):
12.1.1. to other companies within our group of companies (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006);
12.1.2. to our business partners, service providers or third-party contractors to enable them to undertake services for us and/or on our behalf (and we will ensure they have appropriate measures in place to protect your Information);
12.1.3. to any prospective buyer or seller (and their represenatives) in the event that we sell or buy any business or assets;
12.1.4. if we are under a duty to disclose or share Personal Data in order to comply with any legal obligation, including (but not limited to) any request or order from law enforcement agencies and/or HMRC in connection with any investigation to help prevent unlawful activity; and
12.1.5. to other third parties if you have specifically consented to us doing so.
12.2. We may disclose aggregated, anonymous information (i.e. information from which you cannot be personally identified), or insights based on such anonymous information, to selected third parties, including (without limitation) analytics and search engine providers to assist us in the improvement and optimisation of the Website. In such circumstances we do not disclose any information which can identify you personally.
12.3. If our whole business is sold or integrated with another business your Information may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
13. Keeping your Information secure
13.1. We will use technical and organisational measures in accordance with good industry practice to safeguard your Information, including the use of data encryption.
13.2. While we will use all reasonable efforts to safeguard your Information, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any Information that is transferred from you or to you via the internet.
14. Monitoring
We may monitor and record communications with you (such as telephone conversations and emails) for the purposes of provision of services, quality assurance, training, fraud prevention and compliance purposes. Any information that we receive through such monitoring and communication will be added to the information we already hold about you and may also be used for the purposes listed in clause Legal basis for processing your information above.
15. Overseas transfers
15.1. From time to time we may need to transfer your Information to countries outside the European Economic Area, which comprises the EU member states plus Norway, Iceland and Liechtenstein (“EEA”). Non-EEA countries that we may need to transfer your Information to include:
15.1.1. India, because our service provider is based there.
15.2. Such countries may not have similar protections in place regarding protection and use of your data as those set out in this Policy. Therefore, if we do transfer your Information to countries outside the EEA we will take reasonable steps in accordance with applicable Privacy and Data Protection Requirements to ensure adequate protections are in place to ensure the security of your Information.
15.3. By submitting your Information to us in accordance with this Policy you consent to these transfers for the purposes specified in this Policy.
16. Information about other individuals
If you give us information on behalf of a third party, you confirm that the third party has appointed you to act on his/her/their behalf and has agreed that you can: give consent on his/her/their behalf to the processing of his/her/their Information; receive on his/her/their behalf any data protection notices; and give consent to the transfer of his/her/their Information abroad (if applicable).
17. Your rights
If you are an individual, this section sets out your legal rights in respect of any of your Personal Data that we are holding and/or processing. If you wish to exercise any of your legal rights, you should put your request in writing to us (using our contact details in clause Contact us below) giving us enough information to identify you and respond to your request.
17.1. You have the right to request access to information about Personal Data that we may hold and/or process about you, including: whether or not we are holding and/or processing your Personal Data; the extent of the Personal Data we are holding; and the purposes and extent of the processing.
17.2. You have the right to have any inaccurate information we hold about you be corrected and/or updated. If any of the Information that you have provided changes, or if you become aware of any inaccuracies in such Information, please let us know in writing giving us enough information deal with the change or correction.
17.3. You have the right in certain circumstances to request that we delete all Personal Data we hold about you (the ‘right of erasure’). Please note that this right of erasure is not available in all circumstances, for example where we need to retain the Personal Data for legal compliance purposes. If this is the case, we will let you know.
17.4. You have the right in certain circumstances to request that we restrict the processing of your Personal Data, for example where the Personal Data is inaccurate or where you have objected to the processing (see clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know. below).
17.5. You have the right to request a copy of the Personal Data we hold about you and to have it provided in a structured format suitable for you to be able to transfer it to a different data controller (the ‘right to data portability’). Please note that the right to data portability is only available in some circumstances, for example where the processing is carried out by automated means. If you request the right to data portability and it is not available to you, we will let you know.
17.6. You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know.
17.7. You have the right in certain circumstances not to be subject to a decision based solely on automated processing, for example where a computer algorithm (rather than a person) makes decisions which affect your contractual rights. Please note that this right is not available in all circumstances. If you request this right and it is not available to you, we will let you know.
17.8. You have the right to object to direct marketing, for which see clause You have the right at any time to ask us, or any third party, to stop processing your information for direct marketing purposes. If you wish to exercise this right, you should contact us by sending an email to , or contact the relevant third party using their given contact details, giving us or them enough information to identify you and deal with your request. Alternatively you can follow the unsubscribe instructions in emails you receive from us or them. above.
18. Complaints
If you have any concerns about how we collect or process your Information then you have the right to lodge a complaint with a supervisory authority, which for the UK is the UK Information Commissioner’s Office (“ICO”). Complaints can be submitted to the ICO through the ICO helpline by calling 0303 123 1113. Further information about reporting concerns to the ICO is available at https://ico.org.uk/concerns/.
19. ‘Cookies’ and related software
19.1. Our software may issue ‘cookies’ (small text files) to your device when you access and use the Website and you will be asked to consent to this at the time (e.g. when you first visit our website). Cookies do not affect your privacy and security since a cookie cannot read data off your system or read cookie files created by other sites.
19.2. Our Website uses cookies and other tracking and monitoring software to: distinguish our users from one another; collect standard Internet log information; and to collect visitor behaviour information. The information is used to track user interactions with the Website and allows us to provide you with a good experience when you access the Website, helps us to improve our Website, and allows us to compile statistical reports on Website visitors and Website activity.
19.3. You can set your system not to accept cookies if you wish (for example by changing your browser settings so cookies are not accepted), however please note that some of our Website features may not function if you remove cookies from your system. For further general information about cookies please visit www.aboutcookies.org or www.allaboutcookies.org.
20. Changes to this Policy
20.1. We keep this Policy under regular review and may change it from time to time. If we change this Policy we will post the changes on this page, and place notices on other pages of the Website as applicable, so that you may be aware of the Information we collect and how we use it at all times. You are responsible for ensuring that you are aware of the most recent version this Policy as it will apply each time you access the Website.
20.2. This Policy was last updated on 17 October 2018.
21. Links to other websites
21.1. Our Website may contain links to other websites. This Policy only applies to our Website. If you access links to other websites any Information you provide to them will be subject to the privacy policies of those other websites.
21.2. We have no control over third party websites or systems and accept no legal responsibility for any content, material or information contained in them. Your use of third party sites or systems will be governed by the terms and conditions of that third party. It is your responsibility to ensure you are happy with such third-party terms and conditions.
21.3. The display of any hyperlink and/or reference to any third-party website, system, product or service does not mean that we endorse that third party's website, products or services and any reliance you place on such hyperlink, reference or advert is done at your own risk.
22. Accessibility
This Policy aims to provide you with all relevant details about how we process your Information in a concise, transparent, intelligible and easily accessible form, using clear and plain language. If you have any difficulty in reading or understanding this Policy, or if you would like this Policy in another format (for example audio, large print or braille), please get in touch with us.
23. Contact us
We welcome your feedback and questions on this Policy. If you wish to contact us, please email us at or call on .
Software/App Licence Agreement
1. Introduction to this Policy
1.1. This privacy policy (“Policy”) relates to the specifically to the website at and the services (the “Services”) that are available through the Website.
1.2. The term “you” or “User” refers to the individual accessing and/or submitting Information to the Website and using the Services directly.
1.3. Any individual using or visiting one of the websites that has been set-up through the Website should refer to the privacy policy available on for information about how their information will be processed.
1.4. You should read this Policy carefully as it contains important information about how we will use your Information (as defined below in clause When you use the Website, our Services and/or when you otherwise deal with us we may collect the following information about you (“Information”):). In certain circumstances (see below) you will be required to indicate your consent to the processing of your Information as set out in this Policy when you first submit such Information to or through the Website. For further information about consent see clause Your consent to processing below.
1.5. We may update this Policy from time to time in accordance with clause Changes to this Policy below. This Policy was last updated on 17 October 2018.
2. About us
2.1. The terms or “us” or “we” refer to Hexis Plus Limited, the licencee. We are a company registered in England and Wales under company number whose registered office is at 1 Bromley Lane, Chislehurst, United Kingdom, BR7 6LH
2.2. We, as the Data Controller, can be contacted via our representative, Chris Jones (Managing Director) by email on hexisplus@gmail.com.
3. Data Protection
3.1. References in this Policy to:
3.1.1. “Privacy and Data Protection Requirements” means: the Data Protection Act 2018 (“DPA”), the General Data Protection Regulation 2016/679 (“GDPR”) or any equivalent provision which may replace the GDPR following the formal political separation of the United Kingdom from the European Union; the Regulation of Investigatory Powers Act 2000; the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (SI 2000/2699); the Electronic Communications Data Protection Directive (2002/58/EC); the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003); and all applicable laws and regulations which may be in force from time to time relating to the processing of Personal Data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner or any other supervisory authority, and the equivalent of any of the foregoing in any relevant jurisdiction; and
3.1.2. “Personal Data”, “Data Controller” and “Data Processor” and “processing” shall have the meanings given to them in the DPA or, from 25 May 2018, the GDPR.
3.2. For the purposes of applicable Privacy and Data Protection Requirements, unless otherwise specified in this policy, we (Hexis Plus Limited) are a Data Controller and therefore we are responsible for, and control the processing of, your Personal Data in accordance with applicable Privacy and Data Protection Requirements. “Personal Data” has a legal definition but, in brief, it refers to information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Such information must be protected in accordance with applicable Privacy and Data Protection Requirements.
4. Information we may collect about you
4.1. When you use the Website, our Services and/or when you otherwise deal with us we may collect the following information about you (“Information”):
4.1.1. Identity Data: personal information including first and last name, date of birth, photograph and/or likeness;
4.1.2. Contact Data: contact information including current residential address, primary email address and/or primary phone number;
4.1.3. Financial Data includes bank account and payment card details.
4.1.4. Technical Data: technical information including IP address, operating system, browser type and related information regarding the device you used to visit the Website, the length of your visit and your interactions with the Website and information obtained through our correspondence and monitoring in accordance with clause We may monitor your use of the Website through ‘cookies’ and similar tracking technologies. We may also monitor traffic, location and other data and information about users of the Website. Such data and information, to the extent that you are individually identifiable from it, shall constitute Information as defined above. However, some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. See clause 17 below for further information on our use of cookies. below;
4.1.5. Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
4.1.6. Usage Data: includes information about how you use our website, products and services.
4.1.7. Enquiries: details of any enquiries made by you through the Website, together with details relating to subsequent correspondence (if applicable); and
4.1.8. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
4.2. We may monitor your use of the Website through ‘cookies’ and similar tracking technologies. We may also monitor traffic, location and other data and information about users of the Website. Such data and information, to the extent that you are individually identifiable from it, shall constitute Information as defined above. However, some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. See clause ‘Cookies below for further information on our use of cookies.
4.3. Occasionally we may receive information about you from other sources, for example from any third-party websites and applications that integrate or communicate with the Website in relation to you. If so, we will add this information to the Information we already hold about you in order to help us carry out the activities listed below.
4.4. We do not control third-party websites who link to our Website and we are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.
5. Users of your websites
Where you, as a User, set up your own website using our Services (“Your Site”), we may also collect similar information pertaining to visitors and users of Your Site or your services (“Your Users”), solely for and on your behalf (as further described in clause Your Users’ Information)
6. How long we keep your Information
6.1. Subject to clause If required, we will be entitled to hold Information for longer periods in order to comply with our legal or regulatory obligations., we will keep your Data only for the purposes set out in the table below for:
6.1.1. 5 years where the legal basis for the processing is that it is necessary for the performance of the contract between us; or
6.1.2. 5 years or until consent is withdrawn (whichever is sooner), where the legal basis is express consent.
6.2. If required, we will be entitled to hold Information for longer periods in order to comply with our legal or regulatory obligations.
7. Legal basis for processing your information
7.1. From 25 May 2018, under applicable Privacy and Data Protection Requirements we may only process your Information if we have a “legal basis” (i.e. a legally permitted reason) for doing so. For the purposes of this Policy, our legal basis for processing your Information is set out in the table below.
Why we will process your Information Type of Data The lawful basis for processing including basis of legitimate inteerest To register you as a new user. To investigate and address any comments, queries or complaints made by you regarding the Website, and any similar or related comments, queries or complaints from other users. To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). Identity Contact Technical This is necessary for the performance of the contract between us. Where we are not performing a contract with you, this is necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise. This is also necessary to comply with legal obligations to protect data and network security. To improve our machine learning and provide more relevant content to each user. Identity Contact Profile Usage This is necessary for our legitimate interests to study how users, use our products/services, to develop them, to grow our business and to inform our marketing strategy, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. To operate, administer, maintain, provide, analyse and improve the Website and the services available through the Website. To allow you to participate in interactive features of the Website, including inputting information and providing feedback. To notify you about changes to the Website. Identity Contact Technical This is necessary for the performance of the contract between us. outside of such, this processing is necessary for the legitimate interests we pursue, for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise), subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. To contact you for marketing purposes (see 'Marketing and opting out' in clause Your Users’ Information below). to disclose your information to selected third parties as permitted by this Policy (see clause Automated decision making below). Identity Contact Profile Marketing and Communications we send out marketing communications based on our legitimate interests of providing a professional services business and keeping people informed about the services we offer. The method of communication may vary as set out below: We may send you information via post or, if you are dealing with us on behalf of a limited company or LLP, to your corporate email address; We will only contact you via your personal email address if: You have given your consent (see 'Marketing and opting out' in clause 8 below); or You have previously bought goods and services from us and we are contacting you to let you know about similar goods and services that we offer (see 'Marketing and opting out' in clause 8 below). You have the right at any time to let us know that you no longer wish to receive marketing communications from us. To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. Identity Contact Profile Usage Marketing and Communications Technical This is necessary for our legitimate interests to study how users, use our products/services, to develop them, to grow our business and to inform our marketing strategy, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. To enable you to partake in a prize draw, competition or complete a survey Identity Contact Profile Usage Marketing and Communications This is necessary for the performance of the contract between us. Outside of such, this processing is necessary for the legitimate interests we pursue, to study how users use our products/services, to devlop them and grow our business, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. To ensure that content from the Website is presented in the most effective manner for you and for your device. to conduct research, statistical analysis and behavioural analysis (including anonymizing data for these purposes). to provide insights based on aggregated, anonymous data collected through the research and analysis. to use data analytics to improve our website, products/services, marketing, customer relationships and experiences. Technical Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). Where required by (but not limited to) any request or order from law enforcement agencies and/or HMRC in connection with any investigation to help prevent unlawful activity. Identity Contact Financial Transaction This is necessary for the performance of the contract between us and Information is processed to enable us provide services to our users. Where we are not performing a contract with you, this is necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). This is also necessary to comply with a legal obligation.8. Your consent to processing
8.1. As noted above, you will be required to give consent to certain processing activities before we can process your Information as set out in this Policy. Where applicable, we will seek this consent from you when you first submit Information to or through the Website.
8.2. If you have previously given consent you may freely withdraw such consent at any time. You can do this through your account on the Website or by notifying us in writing (see clause Contact us below).
8.3. If you withdraw your consent, and if we do not have another legal basis for processing your information (see clause Legal basis for processing your information above), then we will stop processing your Information. If we do have another legal basis for processing your information then we may continue to do so subject to your legal rights (for which see clause Your rights below).
8.4. Please note that if we need to process your Information in order to operate the Website and/or provide our services, and you object or do not consent to us processing your Information, the Website and/or those services may not be available to you.
9. Your Users’ Information
9.1. We may collect and store and process certain Information of Your Users (“Your Users’ Information”), solely on your behalf and at your direction. For example, you will be able collect and manage contacts via your website. Such contacts are then stored by us and may be shared with other users of our Website.
9.2. For such purposes, we serve and shall be considered as a Data Processor and not as the Data Controller of Your Users’ Information. You control and operate Your Site and shall therefore be considered the Data Controller of Your Users’ Information. You are responsible for complying with all laws and regulations that may apply to the collection and control of Your Users’ Information, including all Privacy and Data Protection Requirements.
9.3. You are responsible for the security, integrity and authorised usage of Your Users’ Information, and for obtaining consents, permissions and providing any fair processing notices required or the collection and usage of such Information.
9.4. We cannot provide legal advice to you or Your Users, however we do recommend that you publish and maintain clear and comprehensive privacy policies on Your Site, in accordance with the applicable laws and regulations, including Privacy and Data Protection Requirements and that any processing of Your Users’ Information is subject to their valid consent, where such consent is required.
9.5. Hexis Plus has no direct relationship with Your Users. If Your Users would like to make any requests or queries regarding their personal information, Your Users can contact you, directly. Unless otherwise instructed by you, we will retain Your Users’ Information for the period set out in clause How long we keep your Information.
10. Marketing and opting out
10.1. Where you have previously ordered products or services from us we may contact you by telephone, contact us form and email about similar or related products, services, promotions and special offers that may be of interest to you. We will inform you (during the sale process) if we intend to use your data for such purposes and give you the opportunity to opt-out of receiving such information from us. In addition, and if you have given permission, we may also contact you by email about our other products, services, promotions and special offers that may be of interest to you. We will inform you (before collecting your data) and seek your permission if we intend to use your data for such additional marketing purposes. If you prefer not to receive any direct marketing communications from us, or you no longer wish to receive them, you can opt out at any time (see below).
10.2. If you have given permission, we may contact you by email to provide information about products, services, promotions, special offers and other information we think may be of interest to you. We will inform you (before collecting your data) if we intend to use your data for such purposes. If you would rather not receive such marketing information from us, or you no longer wish to receive it, you can opt out at any time (see below).
10.3. If you have given permission, we may share your personal data with carefully selected third party organisations and business partners and they may contact you directly (unless you have asked them not to do so) by email about products, services, promotions and special offers that may be of interest to you. We will inform you (before collecting your data) and seek your permission if we intend to disclose your data to third parties for such purposes. If you prefer not to receive direct marketing communications from our business partners, or you no longer wish to receive them, you can opt out at any time (see below).
10.4. You have the right at any time to ask us, or any third party, to stop processing your information for direct marketing purposes. If you wish to exercise this right, you should contact us by sending an email to hexisplus@gmail.com, or contact the relevant third party using their given contact details, giving us or them enough information to identify you and deal with your request. Alternatively, you can follow the unsubscribe instructions in emails you receive from us or them.
11. Automated decision making
IF Applicable: Insert details of the existence of automated decision making, including profiling, and information about how automated decisions are made, and the significance and the consequences of those decisions.
12. Disclosure of your information
12.1. We may disclose your Information (including Personal Data):
12.1.1. to other companies within our group of companies (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006).
12.1.2. to our business partners, service providers or third-party contractors to enable them to undertake services for us and/or on our behalf (and we will ensure they have appropriate measures in place to protect your Information).
12.1.3. to any prospective buyer or seller (and their representatives) in the event that we sell or buy any business or assets.
12.1.4. if we are under a duty to disclose or share Personal Data in order to comply with any legal obligation, including (but not limited to) any request or order from law enforcement agencies and/or HMRC in connection with any investigation to help prevent unlawful activity and to other third parties if you have specifically consented to us doing so.
12.2. We may disclose aggregated, anonymous information (i.e. information from which you cannot be personally identified), or insights based on such anonymous information, to selected third parties, including (without limitation) analytics and search engine providers to assist us in the improvement and optimisation of the Website. In such circumstances we do not disclose any information which can identify you personally.
12.3. If our whole business is sold or integrated with another business your Information may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
13. Keeping your Information secure
13.1. We will use technical and organisational measures in accordance with good industry practice to safeguard your Information, including the use of data encryption.
13.2. While we will use all reasonable efforts to safeguard your Information, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any Information that is transferred from you or to you via the internet.
14. Monitoring
We may monitor and record communications with you (such as telephone conversations and emails) for the purposes of provision of services, quality assurance, training, fraud prevention and compliance purposes. Any information that we receive through such monitoring and communication will be added to the information we already hold about you and may also be used for the purposes listed in clause Legal basis for processing your information above.
15. Overseas transfers
15.1. From time to time we may need to transfer your Information to countries outside the European Economic Area, which comprises the EU member states plus Norway, Iceland and Liechtenstein (“EEA”). Non-EEA countries that we may need to transfer your Information to include:
15.1.1. India, because our service provider is based there.
15.2. Such countries may not have similar protections in place regarding protection and use of your data as those set out in this Policy. Therefore, if we do transfer your Information to countries outside the EEA we will take reasonable steps in accordance with applicable Privacy and Data Protection Requirements to ensure adequate protections are in place to ensure the security of your Information.
15.3. By submitting your Information to us in accordance with this Policy you consent to these transfers for the purposes specified in this Policy.
16. Information about other individuals
If you give us information on behalf of a third party, you confirm that the third party has appointed you to act on his/her/their behalf and has agreed that you can: give consent on his/her/their behalf to the processing of his/her/their Information; receive on his/her/their behalf any data protection notices; and give consent to the transfer of his/her/their Information abroad (if applicable).
17. Your rights
If you are an individual, this section sets out your legal rights in respect of any of your Personal Data that we are holding and/or processing. If you wish to exercise any of your legal rights, you should put your request in writing to us (using our contact details in clause Contact us below) giving us enough information to identify you and respond to your request.
17.1. You have the right to request access to information about Personal Data that we may hold and/or process about you, including: whether or not we are holding and/or processing your Personal Data; the extent of the Personal Data we are holding; and the purposes and extent of the processing.
17.2. You have the right to have any inaccurate information we hold about you be corrected and/or updated. If any of the Information that you have provided changes, or if you become aware of any inaccuracies in such Information, please let us know in writing giving us enough information deal with the change or correction.
17.3. You have the right in certain circumstances to request that we delete all Personal Data we hold about you (the ‘right of erasure’). Please note that this right of erasure is not available in all circumstances, for example where we need to retain the Personal Data for legal compliance purposes. If this is the case, we will let you know.
17.4. You have the right in certain circumstances to request that we restrict the processing of your Personal Data, for example where the Personal Data is inaccurate or where you have objected to the processing (see clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know. below).
17.5. You have the right to request a copy of the Personal Data we hold about you and to have it provided in a structured format suitable for you to be able to transfer it to a different data controller (the ‘right to data portability’). Please note that the right to data portability is only available in some circumstances, for example where the processing is carried out by automated means. If you request the right to data portability and it is not available to you, we will let you know.
17.6. You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know.
17.7. You have the right in certain circumstances not to be subject to a decision based solely on automated processing, for example where a computer algorithm (rather than a person) makes decisions which affect your contractual rights. Please note that this right is not available in all circumstances. If you request this right and it is not available to you, we will let you know.
17.8. You have the right to object to direct marketing, for which see clause You have the right at any time to ask us, or any third party, to stop processing your information for direct marketing purposes. If you wish to exercise this right, you should contact us by sending an email to hexisplus@gmail.com, or contact the relevant third party using their given contact details, giving us or them enough information to identify you and deal with your request. Alternatively, you can follow the unsubscribe instructions in emails you receive from us.
18. Complaints
If you have any concerns about how we collect or process your Information then you have the right to lodge a complaint with a supervisory authority, which for the UK is the UK Information Commissioner’s Office (“ICO”). Complaints can be submitted to the ICO through the ICO helpline by calling 0303 123 1113. Further information about reporting concerns to the ICO is available at https://ico.org.uk/concerns/.
19. ‘Cookies’ and related software
19.1. Our software may issue ‘cookies’ (small text files) to your device when you access and use the Website and you will be asked to consent to this at the time (e.g. when you first visit our website). Cookies do not affect your privacy and security since a cookie cannot read data off your system or read cookie files created by other sites.
19.2. Our Website uses cookies and other tracking and monitoring software to: distinguish our users from one another; collect standard Internet log information; and to collect visitor behaviour information. The information is used to track user interactions with the Website and allows us to provide you with a good experience when you access the Website, helps us to improve our Website, and allows us to compile statistical reports on Website visitors and Website activity.
19.3. You can set your system not to accept cookies if you wish (for example by changing your browser settings so cookies are not accepted), however please note that some of our Website features may not function if you remove cookies from your system. For further general information about cookies please visit www.aboutcookies.org or www.allaboutcookies.org.
20. Changes to this Policy
20.1. We keep this Policy under regular review and may change it from time to time. If we change this Policy we will post the changes on this page, and place notices on other pages of the Website as applicable, so that you may be aware of the Information we collect and how we use it at all times. You are responsible for ensuring that you are aware of the most recent version this Policy as it will apply each time you access the Website.
20.2. This Policy was last updated on 17 October 2018.
21. Links to other websites
21.1. Our Website may contain links to other websites. This Policy only applies to our Website. If you access links to other websites any Information you provide to them will be subject to the privacy policies of those other websites.
21.2. We have no control over third party websites or systems and accept no legal responsibility for any content, material or information contained in them. Your use of third party sites or systems will be governed by the terms and conditions of that third party. It is your responsibility to ensure you are happy with such third-party terms and conditions.
21.3. The display of any hyperlink and/or reference to any third-party website, system, product or service does not mean that we endorse that third party's website, products or services and any reliance you place on such hyperlink, reference or advert is done at your own risk.
22. Accessibility
This Policy aims to provide you with all relevant details about how we process your Information in a concise, transparent, intelligible and easily accessible form, using clear and plain language. If you have any difficulty in reading or understanding this Policy, or if you would like this Policy in another format (for example audio, large print or braille), please get in touch with us.
23. Contact us
We welcome your feedback and questions on this Policy. If you wish to contact us, please email us at hexisplus@gmail.com or call on 07710827083.
Acceptable Use Policy for Website
1.Introduction
This is our acceptable use policy. If you use our website, it means that the policy applies to you and that you agree with it as part of our Website Terms Click Here.
We may change these terms, so we expect you to check this page from time to time as the changes will be binding on you. There may also be changes elsewhere on our site.
2.Who We Are
is hosted, serviced and maintained by , a UK Limited company registered in England under company number 09398280.
Some important details about us:
Our registered office is at:
Our trading office is at:
3.What you must not do
You must not use the site to do any of the following:
Break any laws or regulations
Do anything fraudulent, or which has a fraudulent effect
Harm or attempt to harm minors
Do anything with material that does not meet our content standards (these are listed below)
Do anything with unsolicited advertising material (known as spam)
Transmit any data or material that is harmful to other programs, software, or hardware (for example, viruses, Trojan horses, worms, etc.)
Copy in any way or re-sell any part of our site (unless we allow it under our website terms)
Interfere with or damage any part of our site, equipment, network, software or storage arrangements.
Use our site for the promotion of legal or illegal pornographic or illicit materials as defined in UK law.
4.Content Standards
Here are our content standards. They apply to all material that you contribute to our site and to all interactive services.
You must follow these standards carefully, but please also follow the spirit of them.
Your contributions must be:
Accurate (if they are factual)
Genuine (if they state opinions)
Within the law.
Your contributions must not be:
Defamatory, obscene or offensive
Likely to deceive, harass, annoy, threaten, or invade someone else's privacy. And they must not:
Promote material that is sexually explicit
Promote violence, or discrimination based on race, sex, religion, nationality, age, disability, or sexual orientation
Infringe anyone else's intellectual property
Be used to impersonate anyone, or misrepresent anyone's identity
Encourage or assist anything that breaks the law.
5.Interactive Services
Our standards for interactive services, such as chat rooms and bulletin boards, are as follows:
We will tell you clearly about the service
We will tell you what form of moderation we use for the site
We will try to assess risks on the site (especially for children) and will moderate if we think it is appropriate.
Please note, however, that we are not required to moderate our interactive service. We will not be responsible for any loss to anyone who does not use our site according to our standards (whether or not we have moderated the service).
6.Important Notice for Parents
Use of our interactive service by a child is subject to parental consent.
If you permit your child to use the service, we advise you to explain the risks.
Moderation is not always effective
Please contact us if you have a concern about moderation.
7.Disclosure to Courts
If you have to disclose Confidential Information by order of a court or other public body you may do so.
8.Suspension and Termination
If we think you have breached this policy, we will take whatever steps we think are necessary.
These might include:
Stopping your use of the site temporarily or permanently
Removing material you have put on the site
Sending you a warning
Taking legal action
Telling the right authorities.
We exclude legal responsibility and cost for actions we take to deal with your breach of our policy.
Software/App Licence Agreement
1. Introduction to this Policy
1.1. This privacy policy (“Policy”) relates to the specifically to the website at and the services (the “Services”) that are available through the Website.
1.2. The term “you” or “User” refers to the individual accessing and/or submitting Information to the Website and using the Services directly.
1.3. Any individual using or visiting one of the websites that has been set-up through the Website should refer to the privacy policy available on for information about how their information will be processed.
1.4. You should read this Policy carefully as it contains important information about how we will use your Information (as defined below in clause When you use the Website, our Services and/or when you otherwise deal with us we may collect the following information about you (“Information”):). In certain circumstances (see below) you will be required to indicate your consent to the processing of your Information as set out in this Policy when you first submit such Information to or through the Website. For further information about consent see clause Your consent to processing below.
1.5. We may update this Policy from time to time in accordance with clause Changes to this Policy below. This Policy was last updated on 17 October 2018.
2. About us
2.1. The terms or “us” or “we” refer to Hexis Plus Limited, the licencee. We are a company registered in England and Wales under company number whose registered office is at 1 Bromley Lane, Chislehurst, United Kingdom, BR7 6LH
2.2. We, as the Data Controller, can be contacted via our representative, Chris Jones (Managing Director) by email on hexisplus@gmail.com.
3. Data Protection
3.1. References in this Policy to:
3.1.1. “Privacy and Data Protection Requirements” means: the Data Protection Act 2018 (“DPA”), the General Data Protection Regulation 2016/679 (“GDPR”) or any equivalent provision which may replace the GDPR following the formal political separation of the United Kingdom from the European Union; the Regulation of Investigatory Powers Act 2000; the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (SI 2000/2699); the Electronic Communications Data Protection Directive (2002/58/EC); the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003); and all applicable laws and regulations which may be in force from time to time relating to the processing of Personal Data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner or any other supervisory authority, and the equivalent of any of the foregoing in any relevant jurisdiction; and
3.1.2. “Personal Data”, “Data Controller” and “Data Processor” and “processing” shall have the meanings given to them in the DPA or, from 25 May 2018, the GDPR.
3.2. For the purposes of applicable Privacy and Data Protection Requirements, unless otherwise specified in this policy, we (Hexis Plus Limited) are a Data Controller and therefore we are responsible for, and control the processing of, your Personal Data in accordance with applicable Privacy and Data Protection Requirements. “Personal Data” has a legal definition but, in brief, it refers to information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. Such information must be protected in accordance with applicable Privacy and Data Protection Requirements.
4. Information we may collect about you
4.1. When you use the Website, our Services and/or when you otherwise deal with us we may collect the following information about you (“Information”):
4.1.1. Identity Data: personal information including first and last name, date of birth, photograph and/or likeness;
4.1.2. Contact Data: contact information including current residential address, primary email address and/or primary phone number;
4.1.3. Financial Data includes bank account and payment card details.
4.1.4. Technical Data: technical information including IP address, operating system, browser type and related information regarding the device you used to visit the Website, the length of your visit and your interactions with the Website and information obtained through our correspondence and monitoring in accordance with clause We may monitor your use of the Website through ‘cookies’ and similar tracking technologies. We may also monitor traffic, location and other data and information about users of the Website. Such data and information, to the extent that you are individually identifiable from it, shall constitute Information as defined above. However, some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. See clause 17 below for further information on our use of cookies. below;
4.1.5. Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
4.1.6. Usage Data: includes information about how you use our website, products and services.
4.1.7. Enquiries: details of any enquiries made by you through the Website, together with details relating to subsequent correspondence (if applicable); and
4.1.8. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
4.2. We may monitor your use of the Website through ‘cookies’ and similar tracking technologies. We may also monitor traffic, location and other data and information about users of the Website. Such data and information, to the extent that you are individually identifiable from it, shall constitute Information as defined above. However, some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. See clause ‘Cookies below for further information on our use of cookies.
4.3. Occasionally we may receive information about you from other sources, for example from any third-party websites and applications that integrate or communicate with the Website in relation to you. If so, we will add this information to the Information we already hold about you in order to help us carry out the activities listed below.
4.4. We do not control third-party websites who link to our Website and we are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.
5. Users of your websites
Where you, as a User, set up your own website using our Services (“Your Site”), we may also collect similar information pertaining to visitors and users of Your Site or your services (“Your Users”), solely for and on your behalf (as further described in clause Your Users’ Information)
6. How long we keep your Information
6.1. Subject to clause If required, we will be entitled to hold Information for longer periods in order to comply with our legal or regulatory obligations., we will keep your Data only for the purposes set out in the table below for:
6.1.1. 5 years where the legal basis for the processing is that it is necessary for the performance of the contract between us; or
6.1.2. 5 years or until consent is withdrawn (whichever is sooner), where the legal basis is express consent.
6.2. If required, we will be entitled to hold Information for longer periods in order to comply with our legal or regulatory obligations.
7. Legal basis for processing your information
7.1. From 25 May 2018, under applicable Privacy and Data Protection Requirements we may only process your Information if we have a “legal basis” (i.e. a legally permitted reason) for doing so. For the purposes of this Policy, our legal basis for processing your Information is set out in the table below.
Why we will process your Information Type of Data The lawful basis for processing including basis of legitimate inteerest To register you as a new user. To investigate and address any comments, queries or complaints made by you regarding the Website, and any similar or related comments, queries or complaints from other users. To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). Identity Contact Technical This is necessary for the performance of the contract between us. Where we are not performing a contract with you, this is necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise. This is also necessary to comply with legal obligations to protect data and network security. To improve our machine learning and provide more relevant content to each user. Identity Contact Profile Usage This is necessary for our legitimate interests to study how users, use our products/services, to develop them, to grow our business and to inform our marketing strategy, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. To operate, administer, maintain, provide, analyse and improve the Website and the services available through the Website. To allow you to participate in interactive features of the Website, including inputting information and providing feedback. To notify you about changes to the Website. Identity Contact Technical This is necessary for the performance of the contract between us. outside of such, this processing is necessary for the legitimate interests we pursue, for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise), subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. To contact you for marketing purposes (see 'Marketing and opting out' in clause Your Users’ Information below). to disclose your information to selected third parties as permitted by this Policy (see clause Automated decision making below). Identity Contact Profile Marketing and Communications we send out marketing communications based on our legitimate interests of providing a professional services business and keeping people informed about the services we offer. The method of communication may vary as set out below: We may send you information via post or, if you are dealing with us on behalf of a limited company or LLP, to your corporate email address; We will only contact you via your personal email address if: You have given your consent (see 'Marketing and opting out' in clause 8 below); or You have previously bought goods and services from us and we are contacting you to let you know about similar goods and services that we offer (see 'Marketing and opting out' in clause 8 below). You have the right at any time to let us know that you no longer wish to receive marketing communications from us. To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. Identity Contact Profile Usage Marketing and Communications Technical This is necessary for our legitimate interests to study how users, use our products/services, to develop them, to grow our business and to inform our marketing strategy, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. To enable you to partake in a prize draw, competition or complete a survey Identity Contact Profile Usage Marketing and Communications This is necessary for the performance of the contract between us. Outside of such, this processing is necessary for the legitimate interests we pursue, to study how users use our products/services, to devlop them and grow our business, subject to you raising an objection under clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know., requiring us to check that our interest in the processing is not overridden by the resulting risk to your rights and freedoms. To ensure that content from the Website is presented in the most effective manner for you and for your device. to conduct research, statistical analysis and behavioural analysis (including anonymizing data for these purposes). to provide insights based on aggregated, anonymous data collected through the research and analysis. to use data analytics to improve our website, products/services, marketing, customer relationships and experiences. Technical Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy). Where required by (but not limited to) any request or order from law enforcement agencies and/or HMRC in connection with any investigation to help prevent unlawful activity. Identity Contact Financial Transaction This is necessary for the performance of the contract between us and Information is processed to enable us provide services to our users. Where we are not performing a contract with you, this is necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). This is also necessary to comply with a legal obligation.8. Your consent to processing
8.1. As noted above, you will be required to give consent to certain processing activities before we can process your Information as set out in this Policy. Where applicable, we will seek this consent from you when you first submit Information to or through the Website.
8.2. If you have previously given consent you may freely withdraw such consent at any time. You can do this through your account on the Website or by notifying us in writing (see clause Contact us below).
8.3. If you withdraw your consent, and if we do not have another legal basis for processing your information (see clause Legal basis for processing your information above), then we will stop processing your Information. If we do have another legal basis for processing your information then we may continue to do so subject to your legal rights (for which see clause Your rights below).
8.4. Please note that if we need to process your Information in order to operate the Website and/or provide our services, and you object or do not consent to us processing your Information, the Website and/or those services may not be available to you.
9. Your Users’ Information
9.1. We may collect and store and process certain Information of Your Users (“Your Users’ Information”), solely on your behalf and at your direction. For example, you will be able collect and manage contacts via your website. Such contacts are then stored by us and may be shared with other users of our Website.
9.2. For such purposes, we serve and shall be considered as a Data Processor and not as the Data Controller of Your Users’ Information. You control and operate Your Site and shall therefore be considered the Data Controller of Your Users’ Information. You are responsible for complying with all laws and regulations that may apply to the collection and control of Your Users’ Information, including all Privacy and Data Protection Requirements.
9.3. You are responsible for the security, integrity and authorised usage of Your Users’ Information, and for obtaining consents, permissions and providing any fair processing notices required or the collection and usage of such Information.
9.4. We cannot provide legal advice to you or Your Users, however we do recommend that you publish and maintain clear and comprehensive privacy policies on Your Site, in accordance with the applicable laws and regulations, including Privacy and Data Protection Requirements and that any processing of Your Users’ Information is subject to their valid consent, where such consent is required.
9.5. Hexis Plus has no direct relationship with Your Users. If Your Users would like to make any requests or queries regarding their personal information, Your Users can contact you, directly. Unless otherwise instructed by you, we will retain Your Users’ Information for the period set out in clause How long we keep your Information.
10. Marketing and opting out
10.1. Where you have previously ordered products or services from us we may contact you by telephone, contact us form and email about similar or related products, services, promotions and special offers that may be of interest to you. We will inform you (during the sale process) if we intend to use your data for such purposes and give you the opportunity to opt-out of receiving such information from us. In addition, and if you have given permission, we may also contact you by email about our other products, services, promotions and special offers that may be of interest to you. We will inform you (before collecting your data) and seek your permission if we intend to use your data for such additional marketing purposes. If you prefer not to receive any direct marketing communications from us, or you no longer wish to receive them, you can opt out at any time (see below).
10.2. If you have given permission, we may contact you by email to provide information about products, services, promotions, special offers and other information we think may be of interest to you. We will inform you (before collecting your data) if we intend to use your data for such purposes. If you would rather not receive such marketing information from us, or you no longer wish to receive it, you can opt out at any time (see below).
10.3. If you have given permission, we may share your personal data with carefully selected third party organisations and business partners and they may contact you directly (unless you have asked them not to do so) by email about products, services, promotions and special offers that may be of interest to you. We will inform you (before collecting your data) and seek your permission if we intend to disclose your data to third parties for such purposes. If you prefer not to receive direct marketing communications from our business partners, or you no longer wish to receive them, you can opt out at any time (see below).
10.4. You have the right at any time to ask us, or any third party, to stop processing your information for direct marketing purposes. If you wish to exercise this right, you should contact us by sending an email to hexisplus@gmail.com, or contact the relevant third party using their given contact details, giving us or them enough information to identify you and deal with your request. Alternatively, you can follow the unsubscribe instructions in emails you receive from us or them.
11. Automated decision making
IF Applicable: Insert details of the existence of automated decision making, including profiling, and information about how automated decisions are made, and the significance and the consequences of those decisions.
12. Disclosure of your information
12.1. We may disclose your Information (including Personal Data):
12.1.1. to other companies within our group of companies (which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006).
12.1.2. to our business partners, service providers or third-party contractors to enable them to undertake services for us and/or on our behalf (and we will ensure they have appropriate measures in place to protect your Information).
12.1.3. to any prospective buyer or seller (and their representatives) in the event that we sell or buy any business or assets.
12.1.4. if we are under a duty to disclose or share Personal Data in order to comply with any legal obligation, including (but not limited to) any request or order from law enforcement agencies and/or HMRC in connection with any investigation to help prevent unlawful activity and to other third parties if you have specifically consented to us doing so.
12.2. We may disclose aggregated, anonymous information (i.e. information from which you cannot be personally identified), or insights based on such anonymous information, to selected third parties, including (without limitation) analytics and search engine providers to assist us in the improvement and optimisation of the Website. In such circumstances we do not disclose any information which can identify you personally.
12.3. If our whole business is sold or integrated with another business your Information may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
13. Keeping your Information secure
13.1. We will use technical and organisational measures in accordance with good industry practice to safeguard your Information, including the use of data encryption.
13.2. While we will use all reasonable efforts to safeguard your Information, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any Information that is transferred from you or to you via the internet.
14. Monitoring
We may monitor and record communications with you (such as telephone conversations and emails) for the purposes of provision of services, quality assurance, training, fraud prevention and compliance purposes. Any information that we receive through such monitoring and communication will be added to the information we already hold about you and may also be used for the purposes listed in clause Legal basis for processing your information above.
15. Overseas transfers
15.1. From time to time we may need to transfer your Information to countries outside the European Economic Area, which comprises the EU member states plus Norway, Iceland and Liechtenstein (“EEA”). Non-EEA countries that we may need to transfer your Information to include:
15.1.1. India, because our service provider is based there.
15.2. Such countries may not have similar protections in place regarding protection and use of your data as those set out in this Policy. Therefore, if we do transfer your Information to countries outside the EEA we will take reasonable steps in accordance with applicable Privacy and Data Protection Requirements to ensure adequate protections are in place to ensure the security of your Information.
15.3. By submitting your Information to us in accordance with this Policy you consent to these transfers for the purposes specified in this Policy.
16. Information about other individuals
If you give us information on behalf of a third party, you confirm that the third party has appointed you to act on his/her/their behalf and has agreed that you can: give consent on his/her/their behalf to the processing of his/her/their Information; receive on his/her/their behalf any data protection notices; and give consent to the transfer of his/her/their Information abroad (if applicable).
17. Your rights
If you are an individual, this section sets out your legal rights in respect of any of your Personal Data that we are holding and/or processing. If you wish to exercise any of your legal rights, you should put your request in writing to us (using our contact details in clause Contact us below) giving us enough information to identify you and respond to your request.
17.1. You have the right to request access to information about Personal Data that we may hold and/or process about you, including: whether or not we are holding and/or processing your Personal Data; the extent of the Personal Data we are holding; and the purposes and extent of the processing.
17.2. You have the right to have any inaccurate information we hold about you be corrected and/or updated. If any of the Information that you have provided changes, or if you become aware of any inaccuracies in such Information, please let us know in writing giving us enough information deal with the change or correction.
17.3. You have the right in certain circumstances to request that we delete all Personal Data we hold about you (the ‘right of erasure’). Please note that this right of erasure is not available in all circumstances, for example where we need to retain the Personal Data for legal compliance purposes. If this is the case, we will let you know.
17.4. You have the right in certain circumstances to request that we restrict the processing of your Personal Data, for example where the Personal Data is inaccurate or where you have objected to the processing (see clause You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know. below).
17.5. You have the right to request a copy of the Personal Data we hold about you and to have it provided in a structured format suitable for you to be able to transfer it to a different data controller (the ‘right to data portability’). Please note that the right to data portability is only available in some circumstances, for example where the processing is carried out by automated means. If you request the right to data portability and it is not available to you, we will let you know.
17.6. You have the right in certain circumstances to object to the processing of your Personal Data. If so, we shall stop processing your Personal Data unless we can demonstrate sufficient and compelling legitimate grounds for continuing the processing which override your own interests. If, as a result of your circumstances, you do not have the right to object to such processing then we will let you know.
17.7. You have the right in certain circumstances not to be subject to a decision based solely on automated processing, for example where a computer algorithm (rather than a person) makes decisions which affect your contractual rights. Please note that this right is not available in all circumstances. If you request this right and it is not available to you, we will let you know.
17.8. You have the right to object to direct marketing, for which see clause You have the right at any time to ask us, or any third party, to stop processing your information for direct marketing purposes. If you wish to exercise this right, you should contact us by sending an email to hexisplus@gmail.com, or contact the relevant third party using their given contact details, giving us or them enough information to identify you and deal with your request. Alternatively, you can follow the unsubscribe instructions in emails you receive from us.
18. Complaints
If you have any concerns about how we collect or process your Information then you have the right to lodge a complaint with a supervisory authority, which for the UK is the UK Information Commissioner’s Office (“ICO”). Complaints can be submitted to the ICO through the ICO helpline by calling 0303 123 1113. Further information about reporting concerns to the ICO is available at https://ico.org.uk/concerns/.
19. ‘Cookies’ and related software
19.1. Our software may issue ‘cookies’ (small text files) to your device when you access and use the Website and you will be asked to consent to this at the time (e.g. when you first visit our website). Cookies do not affect your privacy and security since a cookie cannot read data off your system or read cookie files created by other sites.
19.2. Our Website uses cookies and other tracking and monitoring software to: distinguish our users from one another; collect standard Internet log information; and to collect visitor behaviour information. The information is used to track user interactions with the Website and allows us to provide you with a good experience when you access the Website, helps us to improve our Website, and allows us to compile statistical reports on Website visitors and Website activity.
19.3. You can set your system not to accept cookies if you wish (for example by changing your browser settings so cookies are not accepted), however please note that some of our Website features may not function if you remove cookies from your system. For further general information about cookies please visit www.aboutcookies.org or www.allaboutcookies.org.
20. Changes to this Policy
20.1. We keep this Policy under regular review and may change it from time to time. If we change this Policy we will post the changes on this page, and place notices on other pages of the Website as applicable, so that you may be aware of the Information we collect and how we use it at all times. You are responsible for ensuring that you are aware of the most recent version this Policy as it will apply each time you access the Website.
20.2. This Policy was last updated on 17 October 2018.
21. Links to other websites
21.1. Our Website may contain links to other websites. This Policy only applies to our Website. If you access links to other websites any Information you provide to them will be subject to the privacy policies of those other websites.
21.2. We have no control over third party websites or systems and accept no legal responsibility for any content, material or information contained in them. Your use of third party sites or systems will be governed by the terms and conditions of that third party. It is your responsibility to ensure you are happy with such third-party terms and conditions.
21.3. The display of any hyperlink and/or reference to any third-party website, system, product or service does not mean that we endorse that third party's website, products or services and any reliance you place on such hyperlink, reference or advert is done at your own risk.
22. Accessibility
This Policy aims to provide you with all relevant details about how we process your Information in a concise, transparent, intelligible and easily accessible form, using clear and plain language. If you have any difficulty in reading or understanding this Policy, or if you would like this Policy in another format (for example audio, large print or braille), please get in touch with us.
23. Contact us
We welcome your feedback and questions on this Policy. If you wish to contact us, please email us at hexisplus@gmail.com or call on 07710827083.
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